Terms of Service
Copyright 2023 ©Clay & Olive Skincare, LLC. All Rights Reserved
Intellectual Property Ownership and Use
Please be aware that as you visit and navigate this website, your use of our site is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights.
For international website users: The website is hosted in the United States and is intended for and directed to users in the United States. By using this website, you are subjecting yourself to the laws and jurisdiction of the United States.
You may not use any of the Clay & Olive Skincare trademarks without our prior written permission. Trademarks include Clay & Olive Skincare name and logos, and other graphics, logos, page headers, button icons, script, and service names of Clay & Olive Skincare products, services, and programs. Any other trademarks that appear on our website are the property of their owners, who may or may not be affiliated with connected to or sponsored by us or our affiliates.
All text, graphics, photographs, logos, button icons, images, audio clips, digital downloads, and data compilations appearing on the website, as well as the software used to create them, are owned, or licensed by Clay & Olive Skincare, LLC and are protected by U.S. and foreign copyright laws. You may electronically copy and/or print “hard copies” from the website solely for personal, non-commercial purposes related to placing an order or shopping on the website. Any other use of any content included on the website, including linking or framing to this website, are strictly prohibited unless you first obtain our prior written consent.
Except for information necessary to place an order, please do not send to us any confidential or proprietary information through this website. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
User Generated Content and Third Party Content
The Website may provide you with the opportunity to submit, post, or display content, such as comments, feedback, suggestions, ideas, opinions, messages, photos, images, text, materials, information, data, notes, graphics, designs, or any other communications or content (collectively, “Content”). By submitting Content on the Website, you represent that: (i) you own or have unencumbered, transferable rights and permissions, including, without limitation, the right of publicity, to the Content that you submit; (ii) you have permission from all persons appearing in your Content to grant the rights granted herein; (iii) the use of the Content as described herein will not violate any law or the rights of any third party; (iv) you are above the age of 16; (v) if your Content shows a child that is under the age of majority in their state or locality of residence, you represent that you have written permission from the child’s parent or guardian to provide the photo or video image for commercial use.
Submitting Content to the Website means that you automatically grant Clay & Olive Skincare, LLC and its third-party service providers and vendors, a perpetual, worldwide, unlimited, irrevocable, transferable, assignable, royalty-free, fully-paid right and license to use that Content and your image, likeness, username, real name, caption, location or other identifying information in connection with your Content, for any lawful purpose whatsoever, including but not limited to any commercial advertising, in any manner or media now or later developed, including, without limitation, the right to display, reproduce, modify, translate, create derivative works, distribute, assign, commercialize, and sub-license that Content to third parties for their lawful uses and purposes. Subject to applicable laws, you waive any moral rights that you or your licensors may have in any Content. Clay & Olive Skincare, LLC is under no obligation to post or publish any Content that you may provide.
By displaying, publishing, or posting any User Content on or through the Site or its Mobile Applications, you Clay & Olive Skincare, LLC a limited, non-exclusive, sub-licensable, worldwide, fully-paid, royalty free license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content in any and all media now or hereinafter developed without the requirement to seek any third party permission. This license includes the right to host, index, cache, distribute, and tag any User Content. You may continue to retain all ownership rights in your User Content and represent and warrant that you own the content submitted and have the right to grant the license set forth herein.
Although third-party or user-generated Content may be posted on the Website, the posting of such Content does not constitute Clay & Olive Skincare, LLC endorsement of the Content. Clay & Olive Skincare, LLC is not responsible or liable for any claim, including, without limitation, loss or injury to real, tangible, or intellectual property, violations of personal privacy or privacy rights, actual, consequential or punitive damages, personal injury, or wrongful death in connection with third-party or user-generated Content.
While visiting our website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the Website.
Errors and Inaccuracies
We always try to provide complete, accurate, up-to-date information on our website. Despite those efforts, human or technological errors may occur. The Website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.
Disclaimer of Liability
We make no representations or warranties of any kind, whether express or implied, with respect to the Website, their content, or the information available on or through the Website; they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of the Website or any other site linked to the Website. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages. Your use of the Website is undertaken at your own risk. Additionally, information on this website has not been evaluated by the Food & Drug Administration or any other medical body and does not claim to diagnose, treat, cure or prevent any illness or disease. Information is for educational purposes only. You must consult your doctor before acting on any content on this website, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Refunds and Exchanges
All sales are FINAL. We will only replace orders that are inaccurate. If your order arrives damaged, please contact customer service at firstname.lastname@example.org
If your item arrives damaged, please send an email to email@example.com Please include your name, order/invoice number, and images of the damages.
Domestic & Free Shipping
- Orders placed Monday through Friday (excluding holidays) will be processed within 3-5 business days.
- Orders placed on Saturday and Sundays will begin processing the following business day.
- All customers will receive a separate email with tracking information when the order has shipped.
- Standard Domestic Orders are shipped via USPS and are shipped to addresses within the United States.
- USPS Priority Mail and can take up to 3-5 business days.
- Free shipping is shipped via USPS Ground Mail and can take up to 8 business days
- A tracking number will be sent to the email address you provide in your order.
- Please allow 5-7 business days “after processing” for your delivery.
If you have any questions regarding shipping policies or tracking your shipment, please email firstname.lastname@example.org